Upon receipt of your order , if for any reason regret or are not satisfied have 15 days to exchange or return the product purchased . To this should contact the Gloop by email to geral@gloopbaby.com indicating the cause, the number of the invoice and the reference product return or exchange.

Products for return or exchange shall be accompanied by the original packaging with their labels intact and without any sign of use . Should be adequately protected to not be damaged during the transport operation . Transport costs and / or refund are the responsibility of the customer .

The return address is the following :
33 Street # 457
4500-150 Espinho
  • Defect
If the article presents some manufacturing defect we perform your return. To do so please send us the claim within 7 days after receiving the order. In this case the Gloop assumes the costs of transporting the returned item .